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Privacy Policy

Last updated: [DATE]. This template must be reviewed and approved by Cherub Care and a qualified legal advisor before publication.

This is a template privacy policy for structural and design purposes only. It must be reviewed, completed and approved by Cherub Care and a qualified legal advisor — including confirmation of compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) — before it is relied upon.

1. Introduction

Cherub Care (Cherub Care) is committed to protecting the privacy of participants, families, staff and website visitors. This policy explains what personal information we collect, how we use it, and the choices available to you.

2. Information We Collect

We may collect information such as your name, contact details, NDIS plan details, and information you provide when contacting us, submitting a form, or applying for a role.

3. How We Use Your Information

Information is used to respond to enquiries, provide and coordinate support services, meet legal and regulatory obligations, and improve our services.

4. Disclosure of Information

We do not sell personal information. Information may be shared with support coordinators, other service providers, or regulatory bodies where necessary and appropriate, and only as permitted by law.

5. Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

6. Access and Correction

You may request access to, or correction of, personal information we hold about you by contacting us using the details below.

7. Contact Us

For privacy-related questions, contact us at admin@cherub.care or 1300 681 497.

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